PublicationWorking Papers
Information and Quality in Expanding Markets
Can an increasing number of firms and brands exacerbate problems related to asymmetric information on product quality? This working paper analyzes this trade-off between variety and information using Salop’s (1979) framework by introducing quality uncertainty and a simple information diffusion process.
As the number of firms increases, the marginal benefits of lower prices and wider product variety may be outweighed by a reduction in consumer information and average quality. Thus, market expansions require a parallel improvement in information mechanisms. Because information has public good characteristics, it is an open question as to how efficiently the market may respond to this requirement.